Loose connection, won't charge, or only charges at certain angles — we diagnose the issue on-site and quote the fix.
A charging problem isn't always the port itself — sometimes it's debris stuck inside, a damaged cable, or a software issue. We start by diagnosing what's actually wrong on-site in Sterling before quoting any repair, so you're not paying to fix the wrong thing.
Phone not responding to any charging cable.
Cable has to be held at a specific angle to make contact.
Charging cuts in and out, or the cable feels loose in the port.
Tell us your device and what's wrong. You'll get a fair, honest quote back — usually within minutes.
Pick a time and place that works — home, office, or curbside — anywhere in Sterling or the rest of the service area.
Most repairs are done in about 20–30 minutes — though time can vary by device and issue.
We test charging with more than one cable and confirm a stable connection before we consider the issue resolved.
Charging-port repairs are quoted once we've seen the device and confirmed the cause — many issues turn out to be lint or debris rather than a hardware failure.
This repair is available anywhere in our service area: Sterling and Ashburn in Loudoun County, and Herndon and the rest of Fairfax County, Virginia.
Not sure if your exact address is covered? See the full service area or just ask — we're happy to check.
It depends on the cause — we diagnose the issue first, then quote the repair. Sometimes it's a quick cleanout, other times it's a part replacement.
We check both. Text us what's happening and we can often narrow it down before we even arrive.
Yes — lint and dust packed into the port is one of the most common causes of charging problems, and it's a much cheaper fix than a port replacement.
Yes, in Sterling, Ashburn, Herndon, and the rest of our Northern Virginia service area.
We'll tell you before doing any paid work — you only pay for a repair you've agreed to.
